Welcome to the Florence Nightingale Agency,

Delivering personalised care to create meaningful outcomes for individuals and their whānau.

About The Florence Nightingale Agency

At the Florence Nightingale Agency, we’re dedicated to making life easier and more comfortable for you and your whānau.

We specialise in delivering high-quality, compassionate in-home care tailored to meet the unique needs of every individual.

Based in Christchurch/Ōtautahi and proudly serving Nelson/Whakatū, Marlborough/Te Tauihu, Otago/Ōtākou, and Southland/Murihiku, we provide dependable, person-centred support that fosters dignity, independence, and well-being.

Our approach is inclusive and culturally responsive, reflecting each kiritaki’s identity, aspirations, and lived experiences. We are committed to creating culturally safe environments for kiritaki, whānau, and employees, ensuring all interactions are grounded in trust, respect, and equity.

Our Services

Discover the personalised care services we offer to support your independence and well-being. We have a range of options to meet your unique needs.

In-Home Care / Te Manāki tangata i to ratou kainga

We offer tailored in-home care services, including home help, personal care, companionship, community access, respite, and overnight care, ensuring your independence and well-being with compassionate support.

Flexible Supports / Tautoko Ngawari

Gain choice and control over your disability support funding. We assist with hosting, staff recruitment, payroll, and planning, supported by our dedicated team and easy-to-use CareNet platform.

Nursing / Tiaki Tūroro

Our skilled nurses provide short and long-term care, including ACC wound management, private nursing, health education, and wellness checks. We deliver personalised, culturally safe care tailored to individual needs.

Serious Injury Care / Tiaki Wharakino

We provide comprehensive support for serious injury recovery, including 24-hour care, rehabilitation teamwork, client outings, respite for families, and assistance with returning to work.

Living My Life Program / Te ora i taku kaupapa ora

We empower individuals to lead meaningful lives through Enabling Good Lives principles, offering personalised planning, coaching, and tailored supports to achieve their goals and enhance community participation.

Careers / Umanga

Join our dedicated team to provide personalised care and support to clients. We offer flexible contracts and the opportunity to empower others. Apply today to make a difference!

Whether you need short-term assistance or 24-hour care, our flexible services are designed to fit your lifestyle.

For over 30 years, we’ve partnered with ACC, MoH, and private clients (kiritaki), building trusted relationships with whānau, health professionals, and Recovery Partners.

Caring is at the heart of everything we do. Our skilled Support Workers are passionate about helping you live confidently and comfortably at home.

Get in touch today—let us support you on your journey.

Qualified Care

The Florence Nightingale Agency is Accredited under the New Zealand Home and Community Support Sector Standard NZS 8158:2012.
This ensures that everything we do is geared toward ensuring that you get the best of care from highly trained carers.